We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Todo great. The hair very soft and fine finish. It have dyed and has been perfect. Happy with my purchase
Nice hair
I love my hair. The color is amazing! Plus I got free lashes &' my order arrived early !!
Waaaooooh, nice hair, n not hesitate to choos S bring pleasure, j aime, flawless communication, quickness n in talk not, I'm satisfied 10/10
Nice texture
Had the hair in for about 2 days but so far so good. I made it into a wig and added highlights. It shreds like any other hair but not bad. Haven’t had no tangles. The hair ship the same day I bought it. I recommend it to anybody who looking for cheap long straight hair.
It's Super Soft! And No Shedding! Definately Recommend
Cood
Best hair i love it so much thank you it came realy fast perfect
Aliafee NEVER disappoints me with their hair. I LOVE their hair !! It’s soft, thick, BEAUTIFUL & it only took FIVE Days to get to me . I cannot wait to get it installed . Thank you soo much Aliafee , hugs and kisses.
Beautiful hair fast shipping store available and environmentally I recommend the shop bi
Amazing customer service and fast shipping! Hair is super soft and there is no smell. Never buying from anywhere else!!
Thank you!!! This is the best store. The hair is beautiful. Delivery is very fast. THANK YOU THANK YOU THANK YOU. I'll buy the order again and again!!!!!
Fast delivery very contnt
Love this hair ! Quick shipping ! And Excellent customer service !! Thank you so much !
This hair was beautiful, I’m so satisfied
top!! rien a dire!
Nice hair
The hair is so beautiful i really love it!!!
nice
Love this hair! So soft and a very pretty color. True to length. Ends didn’t look super thin :) I made a unit out of 4 bundles and a closure. I did bleach the knots. Don’t really have any complaints, very flowy and beautiful. Abby was very quick to respond to me, and giving me updates of my package. Shipping was Sooooo fast **** overall very happy with my purchase thank you so much aliafee hair
I love it , it’s soft, thick and no smell. Perfect
I love the hair already I have not even installed it yet Abby was great with her communication skills I will never order from anyone else on Ally express except for abby I absolutely love this hair she also sent me a pair of eyelashes thanks Abby
Gorgeous nothing as say super store + + + + + + +
I Have received very quickly order and hair are of good quality.